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8-12 working days.
We will ship the order to your receiving address within 8-12 working days!
If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week. We will reply you ASAP.
If no response within 24 Hours, please check the spam in your mail box. We greatly appreciate your POSITIVE feedback.
SUPPORT@AOOwatch.comYou may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within threeweeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Buy With Confidence
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
Case Thickness | 11mm |
Case Diameter | 44×38mm |
Band Width | 20mm |
Band length | 250mm |
Band Material | Silicone |
Case Material | Zinc Alloy |
Weight | 40g |
Waterproof | IP67 |
Operating Hours | 7 days |
Standby Time | 30 days |
Battery Capacity | 300mAh |
Charging Mode | Magnetic Charging |
Screen | 1.69inch |
Resolving Power | 240*280 (full touch screen) |
Interface | Bluetooth 5.0 |
After the product arrives, please check whether the product is defective and whether it matches the content of the order. If either of the above problems arise, please contact aoowatch@hotmail.com as soon as possible.
Our policy lasts 30 days from your receipt of your package and you can return or exchange your product for any reason during this time for a full refund of your purchase price.
To be eligible for a return and a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging you received it in (inside the shipping envelope).
All returns for refund or exchange first must be authorized via email to aoowatch@hotmail.com with a reply by one of our support agents prior to sending the package back. You will be issued a unique RMA/DOP number. Without authorization and RMA/DOP number, returns will not be accepted and refunds or exchanges will not be granted.
All orders will be shipped directly from our warehouse to the address you specify. Shipping typically takes 8-12 business days, but may be delayed to the next business day if there are holidays.
We will ship your order the “next business day” after confirming your order. Please refer to the delivery schedule below before placing your order, as the delivery date may vary depending on the date and time of your order. Orders placed up to 18:00 each day will begin processing the next business day.
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