Head Layer Genuine Leather Strap Double Butterfly Buckle 20/22mm

Returns Policy

After the product arrives, please check whether the product is defective and whether it matches the content of the order. If either of the above problems arise, please contact SUPPORT@AOOwatch.com as soon as possible.

Our policy lasts 30 days from your receipt of your package and you can return or exchange your product for any reason during this time for a full refund of your purchase price.

To be eligible for a return and a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging you received it in (inside the shipping envelope).

All returns for refund or exchange first must be authorized via email to SUPPORT@AOOwatch.com with a reply by one of our support agents prior to sending the package back. You will be issued a unique RMA/DOP number. Without authorization and RMA/DOP number, returns will not be accepted and refunds or exchanges will not be granted.

Free Shipping

All orders will be shipped directly from our warehouse to the address you specify. Shipping typically takes 8-12 business days, but may be delayed to the next business day if there are holidays.

We will ship your order the “next business day” after confirming your order. Please refer to the delivery schedule below before placing your order, as the delivery date may vary depending on the date and time of your order. Orders placed up to 18:00 each day will begin processing the next business day.

2 Years Warranty

• Every watch we sell has undergone multiple rigorous factory inspection procedures, we guarantee that every watch is flawless and flawless, and is backed by a 2 year warranty from the date of purchase. If your watch fails within 2 years, we will repair or replace your watch for free.

Top 10 Reasons To Buy From AOOwatch

1. Watches are our specialty - it is all we do and we do it well. The AOOwatch.com website is dedicated to watches - we don't also sell bags, flatware and toys, etc.
2. We are available to answer the phone during business hours. Call us and you will be connected with a live, polite and knowledgeable representative.
3. Our customer service is par none! We encourage you to Google our name and compare our customer service reviews to our competitors'.
4. Our website is easy and clear to navigate with a secure shopping cart, designed for a pleasant shopping experience.
5. Our website is full of relevant and detailed information. We update our site constantly so check back often for special offers and new products.
6. We thoroughly inspect the product prior to shipping. We ship securely and professionally.
7. We have a fair and reasonable return policy.
8. Our support and interaction does not end with a sale. We remain just as accessible post sale as we were before and during the sale! Our after-sales support goes above and beyond what you may have come to expect from an online retailer.
9. Our rate of repeat customers is a testament to the AOOwatch shopping experience. Indeed, we have become personal friends with many of our customers.
10. We respect your privacy and your inbox. At your choice, we will periodically send you newsletters and promotional emails. We will NOT barrage you with a relentless stream of daily or even weekly emails.